Terms of Use
The use of this website is subject to the terms and conditions below. By using this website, you agree to these terms and conditions.
We may edit, modify, add, remove, or disable any part of this website and its content at any time without prior notice.
This website provides links to third-party websites for your convenience and easy reference. We do not endorse any third-party website, content, advertising, products, materials, goods or services listed on this website or linked from it. We provide unbiased information, organised by service type, category and geographic location.
We are not responsible for information provided on third-party websites linked from this website.
If you purchase a product or service, or undertake an activity featured on this website, you do so at your own risk. All purchases are made directly between you and the supplier, freight provider or service provider. We are not responsible for any financial, legal or personal transactions between buyer and seller.
The information on this website is provided on an “as is” basis. We have made every effort to provide accurate information. Listed service providers are responsible for notifying us of any changes to their details. If you find any error or misleading information on this website, please notify us immediately at ks@hoschain.com.
Suppliers, Manufacturers and Service Providers
Listed suppliers and service providers are responsible for giving us accurate information and keeping it up to date, so that we can maintain their profile page and business listing. This includes notifying us of any changes to business names, products or services.
Listed suppliers and service providers are responsible for providing the information and content to be posted on our social media or in our newsletters, as set out in their listing agreement.
We may decline any request for a listing on this website without explanation.
We may refuse or remove any listing that does not meet our selection criteria.
We may remove free listings without notifying the listed supplier or service provider.
Subscription Term, Payment Options and Cancellation
Paid subscriptions have a minimum term of 12 months unless otherwise stated. You can pay for your subscription by PayPal or by direct bank transfer. Whichever option you choose, by making a payment you agree to these terms and conditions.
1. PayPal (recurring payment)
If you pay through our online PayPal payment link, either with a PayPal account or as a guest using a credit or debit card, you are entering into a recurring payment agreement. PayPal will automatically charge you at the agreed rate at the end of each billing period until the recurring payment is cancelled. PayPal will show you the recurring payment details before you confirm your payment.
If you pay by PayPal, your listing or advertising price is fixed for 3 years from the start of your subscription. After that, we may change the price by giving you at least 30 days’ written notice, and you may cancel before the new price applies.
If you have a PayPal account, you can cancel at any time by logging in to your PayPal account, finding the WorldFreightDirect payment under your automatic payments, and cancelling it. Please also let us know by emailing ks@hoschain.com.
If you paid as a guest without a PayPal account, please email ks@hoschain.com and we will cancel the recurring payment for you.
Cancelling stops future payments only. Your listing will remain live until the end of the period you have already paid for, and cancelling during the 12-month minimum term does not reduce the amount payable for that term.
If your payment lapses for more than one full month after the minimum term, the fixed price no longer applies, and any new subscription will be charged at our current rates.
2. Direct bank transfer (no automatic renewal)
If you pay by direct bank transfer, your subscription does not renew automatically, and no further payments will be taken. Before your subscription period ends, we will send you an invoice to renew. If payment is not received by the invoice due date, your listing may be removed from the website. Renewals are charged at our current rates unless we have agreed otherwise in writing.
All payments
For the duration of your paid subscription, we will continue to provide the service as agreed.
If you do not make a payment when due, we may temporarily or permanently remove your business listing from this website.
We do not store any credit card or banking details on this website.
Refund Policy
Because of the increased visibility, content preparation and upfront work involved in creating Standard, Premium and Sponsored listings, we do not offer refunds if you change your mind or cancel before the end of your subscription period. Your listing will remain live until the end of the period you have paid for.
This does not affect your rights under the Australian Consumer Law, including your right to a remedy if we fail to provide the service as agreed.
Australian Consumer Law
Nothing in these terms and conditions excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where we are permitted to limit our liability, our liability is limited to resupplying the service or paying the cost of having it resupplied.
Privacy Policy
WorldFreightDirect respects the privacy of our users and has developed this Privacy Policy to show its commitment to protecting your privacy.
We may collect personal information that identifies you, such as your name and email address, and other information that does not identify you. When you provide personal information through our website, it may be stored on servers located in Australia, the United States and other countries.
Information we collect through our Add Your Business form
When you request to add your business to our platform (our Expression of Interest form), we collect your name, company, title, email address, website address, telephone number and details about your products and services. We store this information in our database and may contact you from time to time by newsletter, email or telephone.
Information we collect about suppliers and freight businesses listed on our platform
As a business platform, we store in full or in part:
- Company names
- Email and website addresses
- Telephone numbers
- Business location addresses
We collect this information from various sources, including directly from suppliers, freight and logistics providers, trade shows, industry exhibitions, and other online and offline third-party sources. Listed suppliers and service providers may ask us to remove all or part of their information from their listing page at any time.
How we share information
We do not sell your personal information. We only share it with service providers who help us operate the website, such as our hosting, security and technical support providers, or where required by law.
We do not store financial information on this website, including credit card and banking details.
Cookies and Website Activity
Our website uses cookies and similar technologies to help it function, keep it secure, and understand how visitors use it, for example which pages are viewed and which supplier website links are clicked. You can disable cookies in your browser settings, although some parts of the website may not work properly.
Third-Party Websites and Advertisers
Some pages on our website link to other websites, including advertisers, that do not operate under this Privacy Policy. These websites may collect information, including personal information, from you. We recommend reading the privacy policy of every third-party website you visit.
We feature third parties, including advertising companies and ad networks, that display advertisements on our website. These companies may use cookies and other tracking technologies to collect information about users who view or interact with their advertisements.
We do not provide any personal information to these advertisers. However, they may collect information about where you, or others using your device, saw or clicked on their advertisements, and may link this to later visits to the advertised websites.
Email Communications and Removal Requests
From time to time, we may email you about new products, services, features and promotions. Every marketing email includes an option to unsubscribe, or you can ask to be removed from our mailing list at any time by emailing ks@hoschain.com.
If a supplier has a free listing on this website and would like it removed, the supplier must notify us at ks@hoschain.com.
Trade Marks and Intellectual Property
The Expat Deli, HospitalityChain, LeisureChain, WorldFreightDirect and GlobalWasteControl logos are protected by copyright and trade mark. All rights are reserved. These logos may not be copied, in part or in full, or used without our permission.
Expat Deli (Aust) Pty Ltd and its licensors and subsidiaries own the intellectual property in this website, including its content, Privacy Policy and these terms and conditions.
Governing Law and Contact Details
These terms and conditions are governed by the laws of Victoria, Australia. WorldFreightDirect.com is owned and operated by Expat Deli (Aust) Pty Ltd.
Expat Deli (Aust) Pty Ltd
PO Box 392
Gisborne VIC 3437
Australia
Telephone: +61 3 5428 4114
Email: ks@hoschain.com
ABN: 61 129 512 554